About

Twenty-four of the top 25 U.S. utilities rely on the ARCOS® Callout and Scheduling Suite. When the power goes out, a gas leak is reported or another emergency occurs, the award-winning, SaaS-based ARCOS Suite instantaneously finds, assembles and tracks repair crews, reducing outage interruptions and improving restoration time for electric, gas and power plant utilities.

ARCOS® Crew Manager software gives utility storm managers and others access to a computer-generated board for visually organizing and mobilizing crews required during large power restoration events. Crew Manager’s point-and-click graphics let supervisors tap smartphones, tablets, PCs and touch-screen interactive whiteboards to immediately see where crews are working and, if needed, reassign them as power restoration progresses.

Crew Manager works like an air traffic control system. Supervisors tap the software to direct crews (including foreign contractor and mutual assist crews) and show their precise status during a major event. A utility can use the software to designate who can update crew status, so storm managers always have accurate information, which eliminates delays in rolling up crew data from phone calls and spreadsheets.