About

Computer Troubleshooters is the largest international network of franchise owners providing onsite computer services to small businesses. Launched in 1999, Computer Troubleshooters now has more than 475 franchises worldwide in more than 28 countries.

We provide a comprehensive range of computer and technology solutions to small business owners (typically with 1 to 25 staff) and private home users. Whether you are looking for help with technology issues, problem prevention, virus and spyware remediation or website development, Computer Troubleshooters can help. We even offer the world’s only “No-Downtime-Guarantee” on our top managed services plan.

Our individual franchisees are fully trained at pinpointing and solving a broad range of computer and technology problems. In addition, our unique advantage lies in the power of our global group. Our private internal communication network is second to none, so your technology problem or business need may benefit from the experience of Troubleshooters in Australia, the United Kingdom or any one of our other member countries. Of course, this knowledge sharing all happens in the strictest confidence.

Passionate about small business
Computer Troubleshooters focuses on providing technology solutions to small businesses that have between 5-25 employees. Why is this our ideal customer?

It’s a fact that small businesses drive the US economy. Statistics from the Small Business Administration (SBA) show that small businesses create new jobs and make up more than 99.7% of all firms in the US. The SBA also reports that small businesses create 60-80 percent of net new jobs in the US.

Given that small businesses are the backbone of the US economy (and also for most global economies), Computer Troubleshooters is proud to provide them with solutions to help them with their technology challenges. Many of our franchisees have corporate backgrounds and delight adopting, adapting and applying the lessons learn in big business so that the small business market can benefit from them. They also appreciate that small business does not have a large corporate I.T. department budget!