Telegenisys Inc

HIPAA COMPLIANCE IN AN OUTSOURCED ENVIRONMENT

Telegenisys handles over 60,000 life cases a month and recently completed 6 years in development of HIPAA compliance procedures to deliver data privately and securely to its clients. Telegenisys has managed to do this at over 99.996% accuracy. Maintaining a creative peer reviewed and audited environment has been key to this success.

Outsourcing work relating to health data has always been a sensitive issue said Henry Jefferson Cobb (Privacy Officer at Telegenisys Inc.). “We use both data and physical security protocols to ensure privacy of data. Each of our employees signs a business associate’s agreement (BAA) after training sessions on how important data security is. With frequent audits of work and peer / management quality controls we are able to ensure accuracy. Its constant work with constant reward.”

Mark Merani (CEO at Telegenisys) further outlined the case management process: “We have developed a mature model to deliver accuracy and speed to our clients. Our procedures are geared to deploy resources flexibly to meet 60 minute SLAs. We have innovated release audit procedures to assure accuracy while keeping the time pressures in mind. Delivering unwavering accuracy and SLA compliance has been the goal of this business model”.

Telegenisys has published more detailed report of its procedures at : http://www.telegenisys.com/accuracy-in-outsourced-hipaa-compliant-data-entry.html

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Telegenisys Inc. is an outsourcing company with global delivery offices. It supports client business processes by creating outsourced teams to handle client work. Telegenisys Inc. was formed in 1994 as a Delaware company and is located in Fairfield, California. To reach Telegenisys please use the following contact information:

Mark Merani, CEO
Telegenisys Inc.
5055 Business Center Drive Suite 108-223
Fairfield, CA 94534
Tel: (800) 510-9053
Fax: (866) 624-6520