About

Open Access is an outsourcing firm in the Philippines, the top destination for businesses process outsourcing across the globe. It offers quality services to its worldwide clientele through the unparalleled skills of the Filipino workforce.

Open Access provides a wide range of cutting-edge business solutions including call center, non-voice, and back-office services to a diverse range of industries. It also offers multi-lingual services in foreign languages such as Spanish, Italian, Arabian, French, Japanese, Chinese, and German to help businesses with a culturally diverse customer base.

With its neo captive BPO practice, Open Access offers a unique form of outsourcing that allows its clientele to have customization options and full control over the outsourced services. Through this approach, clients can choose and design the services they want, decide how the services are going to be delivered, and enjoy the benefits of a flexible outsourcing partnership.
Since its foundation in 2006, Open Access has been employing competitive outsourcing strategies that trickle down to client benefits. Aside from having a hands-on management approach, clients also benefit from the state-of-the-art facilities, extensive screening and training process, and high-quality standards that Open Access offers.

Above all, Open Access is committed to seeing its clients triumph over their challenges at an affordable service rate. While Open Access is an American-owned and –managed company, its operations are based in Makati, Philippines. Hence, by outsourcing to a low-cost region, businesses take advantage of significant cost reduction while still enjoying high-quality services.
By outsourcing to Open Access, clients have the privilege of focusing on their core competencies and in-house operations while their trusted offshore partner takes care of their outsourced services. This gives them quality time to work on more important aspects of their business, helping them succeed in a competitive market.