About

SMITH is an agency driven by discovering what makes people who they are and what motivates their decisions, and then planning strategic communications accordingly. We develop consumer brands and campaigns that span all channels and affect your target in the right way. At SMITH, we’re not just anyone. We’re everyone. And specifically, we’re highly experienced people with the insight to reach your consumers—whoever they turn out to be.

Most advertising agencies take the approach that once they’ve gotten your customers attention their job is done. At SMITH, we feel the real key to selling is establishing an ongoing relationship with your customer that keeps them informed, engaged and intrigued. SMITH developed the Dialog Management process to take advantage of new realities in digital communication and behavior. By engaging customers and speaking to their direct interests, SMITH Dialog Management has proven so effective that is has literally changed the shape of marketing.