Ventrica is an outsourced contact centre and BPO (business processing outsourcing) business that offers a full range of high quality, professional outsourced services at sensible costs. Ventrica has the capabilities and flexibility to scale up and down as a business requires, drawing on a pool of highly experienced staff and the latest multimedia technology.
Ventrica can support all types of campaigns from handling the response to a one-off advertising campaign, through to providing a professional and experienced telemarketing team to boost sales or a fully managed customer service centre.
The company is headquartered in Southend where it operates from spacious, hi-tech and modern offices, placing significant emphasis on the comfort and well-being of its staff. Ventrica shares the same passion about its customers’ business as it does for its own and continually strives for quality and consistency of service delivery.
Ventrica’s objectives are simple;
• To create a greater level of client satisfaction
• To provide clients with a measurable reduction in costs
• To add value to a client’s organisation