About |
What is ClearPlay?
Great question! ClearPlay is a fancy DVD Player that can play regular DVD movies -- but without profanity, violence and nudity.
Wow! How does that work?
It's really quite ingenious. We create filtering information on a movie by movie basis, and then put those "filters" into the DVD player. This way, the DVD player knows when to skip or mute while the movie is playing.
But isn’t it choppy?
Nope. That’s the great thing about the ClearPlay service. We love movies just as much as you do, so we take great care to maintain the presentation quality of the movie– the only thing gone is “that one scene” you wish the kids never saw.
What about new movies?
Another great question! If you sign up for a ClearPlay Membership then we provide constant updates for your DVD player. This way ClearPlay works with new movies as they come out. It is really just that simple (and cool!).
Do I have to be technical?
It's really pretty easy. If you want, call our Customer Support and we’ll talk you through the set-up. After that, updating your player is so easy that anyone can do it (even if you can’t tell your mouse from your modem!).
Chances of talking to one of your kind Customer Support reps are ... ?
Pretty close to … 100%. We are confident enough about our Customer Support that we put their number on the front of our carton. We staff it six days a week, and you can contact us by phone, email or chat online. And if for some reason all our people are on the phone, you can leave your number and we actually call you back. How cool is that?