About

Guthy|Renker™ Fulfillment Services specializes in flexible order fulfillment, inbound sales, and customer care solutions for consumer direct marketers and mass channel companies.  Direct marketers can now take care of customers the same way industry giant Guthy|Renker™ takes care of theirs: by letting GRFS handle the back-office work for them.

We place consumers at the heart of our solutions and provide them with the flexibility and control they need to remain loyal customers. As smart marketers know, this loyalty is what makes continuity (autoship) programs successful, and GRFS was built to help companies increase customer loyalty, increasing their lifetime value to you, the marketer.

Fulfillment companies are often thought of as a back-end cost center that whittles away at corporate profits, and in many cases that's all they are. GRFS challenges that philosophy and operates on the premise that the right fulfillment company will actually add value and profits to your bottom line.

Excellence in order management, packaging and customer care are just a few of the ways GRFS ensures quality of care to all your customers, adding value to both the consumer relationship and company profits.