About |
Jay Cross is the Johnny Appleseed of informal learning. The Internet Time Alliance, which he chairs, helps corporations and governments use networks to accelerate performance.
Jay has challenged conventional wisdom about how adults learn since designing the first business degree program offered by the University of Phoenix. A champion of informal learning and systems thinking, Jay’s calling is to help people improve their performance on the job and satisfaction in life. He was the first person to use the term eLearning on the web. He literally wrote the book on Informal Learning. His philosophies on the power of informal learning and net-work have fundamentally changed the world of learning in organizations.
Jay Cross is a champion of informal learning and systems thinking. His calling is to help business people improve their performance on the job and satisfaction in life.
Jay is CEO and Chief Unlearning Officer of the Internet Time Alliance, a brain trust of six thought leaders who help companies boost their collective intelligence and profitability through networks.
Jay is a change agent, futurist, speaker, and author whose insights and stories will expand your perspective and enliven your meetings. He distills lessons from cognitive science, social networking, business strategy, futures research, and psychology to boost sales, improve customer service, and spark innovation.
Jay frequently leads workshops and webinars to help corporate teams work smarter. His speaking style is vibrant, energetic, and compelling. Mixing case studies, stories, and actionable recommendations with humor and easy-to-understand language, Jay inspires action.
A Harvard MBA and Princeton undergrad, he has been improving business processes since developing the first business curriculum for the University of Phoenix three decades ago. He is the Johnny Appleseed of informal learning.
Jay covers topics from 50,000 feet to ground level, depending on audience and need. He has spoken with executives, sales managers, entrepreneurs, chief learning officers, sales staff, instructional designers, HR directors, bankers, and academics. He has keynoted conferences the U.S., Canada, Austria, U.K., Germany, Australia, Portugal, Belgium, Monaco, and Abu Dhabi. He travels the world, but increasingly delivers presentations and events virtully over the web.
Jay is the author of Informal Learning: Rediscovering the Natural Pathways that Inspire Innovation and Performance, The Working Smarter Fieldbook, and Implementing eLearning. Thousands of people read his articles and blog, Internet Time. He has helped Cisco, CIGNA, Eaton, IBM, Service College Canada, Sun, National Australia Bank, Intel, Raytheon, Genentech, Novartis, HP, the CIA, Citibank, Chase, and others slash time-to-performance.
Jay and his wife Uta live with their miniature long-haired dachshund in the hills of Berkeley, California.