Texas Policyholder Advocates

TPA is organized and operates for educational and charitable purposes whose mission is to support Texas consumers by raising awareness and advocating for legislation that increases consumer protection and industry education relating to the business of property damage insurance claims.

Educational Efforts: Texas Policyholder Advocates educates and informs members of the general public about certain topics related to insurance policies and claims. In particular, Texas Policyholder Advocates focuses on raising public awareness, advocating for increased consumer protection and industry education relating to the Texas property damage insurance claim businesses.  Texas Policyholder Advocates educates the general public and industry on practices that promote claim resolution and prevent unnecessary litigation over claims administration.  Texas Policyholder Advocates operates a web site that provides a source of information to the general public regarding Texas insurance policies as well as claims administration best practices, disaster relief resources, public service announcements and a directory of professionals that can assist policyholders.

Conferences and Public Policy Development: TPA's second activity is to sponsor conferences to educate consumers, businesses, licensed professionals, regulators, carriers and service contractors in the Texas insurance industry acts and practices in or in relation to the insurance business and administration of insurance claims. Conferences are not be limited to one particular trade or profession but include members from various trades and industries with an interest in learning more about Texas insurance and claims administration.