About

We believe the daily management of online operations should be easy, predictable and reliable.

You should be getting clear, jargon-free answers to your support questions. Even if you are not an IT geek like us, you should be able to understand what needs to be done and why.

We also believe that server management tasks should be completed without prodding and poking. Who has the time to manage the system managers?

Problems should be fixed permanently, and when this is not possible, you need advice on what to do next.

While rackAID cannot solve all of your business challenges, we can help you save time, money, and frustration by managing your online operations.