About

RAX Virtual Data Center (http://www.rax.bg/about/datacenter.shtml) is located at Equinix IT carrier hotel, based out of Sofia, Bulgaria, European Union. The data center features fault-tolerant site infrastructure and 99.995% availability. This allows the web hosting provider to offer a premium Service Level Agreement (SLA) and 24/7/365 onsite NOC management support.

100% UPTIME NETWORK, SLA GUARANTEE

RAX maintains own Juniper based high quality network, 100% uptime SLA guarantee, connected to multiple carriers: Bix.bg, Cogent, Interoute, Mobiltel, B-IX (Balkan Internet Exchange).

RAX is one of the best places to host servers, websites and applications that require low latency and fast connectivity to any point of Europe. See the average ping time from some points of Europe:

Bucharest, Romania: 8.1 ms
Athens, Greece: 12 ms - 19 ms
Copenhagen, Denmark: 36 ms - 38 ms
Frankfurt, Germany: 39 ms - 42 ms
Zurich, Switzerland: 42 ms
Munich, Germany: 45 ms - 48 ms
London, United Kingdom: 46 ms - 47 ms
Cologne, Germany: 47 ms - 49 ms
Amsterdam, Netherlands: 53 ms
Glasgow, Scotland: 51 ms - 53 ms
Lille, France: 51 ms - 53 ms
Milan, Italy: 51 ms
Dublin, Ireland: 56 ms - 59 ms
Budapest, Hungary: 58 ms - 63 ms
Warsaw, Poland: 58 ms - 59 ms
Stockholm, Sweden: 61 ms - 65 ms
Vilnius, Lithuania: 61 ms - 63 ms
Lisbon, Portugal: 67 ms - 69 ms
Paris, France: 69 ms
Kiev, Ukraine: 69 ms - 77 ms
Madrid, Spain: 70 ms - 76 ms
Moscow, Russia: 84 ms - 86 ms

WORLD CLASS TIER 4 DATA CENTER

RAX main data center is located at Equinix IT carrier hotel, based out of Sofia, Bulgaria, European Union. The data center features fault-tolerant site infrastructure and 99.995% availability. This allows RAX to offer a premium Service Level Agreement (SLA) and 24/7/365 onsite NOC management support. See RAX Data Center.

IT HOSTING SERVICES

RAX follows the best concepts and standards for building and operating virtualized data centers. Company's infrastructure features interoperability with the best IT hosting hardware and software technologies, while avoiding vendor lock-in. Our Virtual Data Center  is based on VMware Cloud computing technologies and can be scaled up easily and features a comprehensive operation management layer, which allows us to create and automate stable SLA guaranteed service process. We do:
- Public, Private & Hybrid Clouds powered by VMware
- Virtual Private Servers (based on KVM, OpenVZ and Xen virtualization)
- Dedicated Hosting (Linux and Windows Dedicated Servers)
- Managed Hosting

COLOCATION

RAX colocation prices start at €69 month for 1U rack-mountable servers. The price includes: power & cooling 1,0 Amp power, Remote reboot 2 independent UPSs and local Internet connectivity to a 1 Gbps port.

TECHNICAL SUPPORT

RAX provides 24/7 technical support in English language thought:
- Online Held Desk at - rax.bg/accounts
- 24/7 Phone Support: +359 700 45 800