The Spa Depot
The Spa Depot was founded in 1997 and has since grown to be the largest Internet retailer of hot tubs, spa supplies, and parts in the world. We've always had a straightforward objective:
Our mission and promise
To offer the highest quality hot tubs & spa supplies at lower prices
To be the hot tub owner's most useful reference source for information
To provide the best customer service possible
To process customer orders quickly and accurately
To operate a community supportive and environmentally responsible company
Our Customer Care & Distribution Center
Our Customer Care facility and primary Distribution Center is located near Olympia, Washington. While our focus is always on our customers, we know it's important to provide a clean, safe and attractive workplace for our employees. Our operations center leverages technology, operating very efficiently to keep costs low.
Coupled with our huge volume and buying power, these savings are passed directly on to our customers. In a nutshell, that's a big part of why spas and supplies cost a lot less when you shop online at our store. The Spa Depot maintains the largest inventory and selection of quality spa products in the world. Our staff takes great pride in making sure your order is packed with care, then shipped promptly. A Continuous Quality Improvement program, instituted in 1999, has exceeded goals every year.
Shop here with confidence: A+ BBB rating
The Spa Depot is a Better Business Bureau Accredited Business. This means BBB has determined that we meet BBB accreditation standards, which include a commitment to make a good faith effort to resolve consumer complaints. (Please click BBB Seal to view our rating).
All of our employees are here for one purpose: to serve you, our customer.
We didn't become America's leading spa supply by accident. Offering lower prices on quality merchandise is not enough. We believe success comes from a focus on customers. Our customer care staff strives to be the best in the business, yet we know there is always room for improvement.
Factory-certified specialists are also on staff to help you with technical and spa repair issues, and are happy to assist with troubleshooting or installation questions whether you bought your spa from us, or anyone else. We've never charged a dime for this service.
Our specialty is providing hot tub enthusiasts from coast to coast with the best accessories, supplies, spas, replacement spa covers, filters and water chemistry items. You'll also find exclusive items, available nowhere else. Buy an energy efficient Belize or other quality spa from us, and take advantage of our factory-direct to consumer business model. With no middleman, your savings can be huge. Our Clarathon Ultra Filters equal or surpass OEM specifications, and are in fact the same filters used by many top spa manufacturers.