About

Interactive Voice Response (IVR) technology allows computer to interact with human through the use of voice and DTMF tones. IVR takes care of callers seeking account balances, process transactions, balance transfers, flight timings, or just promotional schemes. IVR application can be used in telephone banking, televoting, call centers / customer care services and credit card services. Other additional services include Voicemail, Dialers, ACD, Voice Loggers, IP Telephony, Surveillance System, Video & audio conferencing solutions, web conferencing solutions and customized telecom solutions.