Agency of Credit Control, Inc. is one of the oldest and most respected billing and debt collection service providers in the Rocky Mountain region. With nearly 50 years of bad debt recovery and accounts receivable management, an expert staff and state of the art technology, Agency of Credit Control, Inc. is able to provide its clientele superior service and performance. Agency of Credit Control serves a variety of local, regional and national clients in the healthcare, retail and utility industries.
ACC has dedicated its resources and management staff to the debt collection and outsource industry and it is this dedication that provides our clients with a level of professionalism and technical expertise unparalleled in the industry. ACC has acquired a special understanding of the needs of healthcare providers and creditors and has developed its services to cater to those needs. ACC's expertise and resources extend far beyond that of a traditional debt collection agency evolving into a highly efficient and productive service yielding returns much higher than the industry average.
This service includes physician billing, insurance billing follow up and self pay collections. ACC will process primary insurance billing on the behalf of physicians. The latest in billing technology is employed providing electronic billing through its clearinghouse. This maximizes the return to the physician and maintains positive cash flow to physician clients. Should the physician or facility opt to bill its own charges, ACC will follow up these billings in the event the primary insurance carrier fails to pay the original claim. ACC services private insurance claims, workman's compensation claims and Medicare/Medicaid insurance claims. This follow up service affords physician clients an efficient and cost effective alternative to the labor intensive follow up process. Finally, ACC provides traditional collection services for self pay portions and patient responsibility accounts. ACC strives to provide the best in these outsourcing services to ensure maximum profitability for its physician clients.
Retail and Utility Collection Services
ACC's Account Recovery Program accelerates the cash flow of its clients by securing recoveries from responsible parties and reducing the client's own collection costs. ACC's Account Recovery Program is designed to maximize recovery on accounts for which no third party coverage is found. We do this by issuing collection letters to initiate contact with responsible parties, telephoning consumers/patients to solicit payment in full and taking legal action when necessary. In performing collection account liquidation, ACC is sensitive to the negative effect of overzealous recovery efforts, and is aware and respectful of the rights of legally responsible relatives, guarantors, and consumers, and thus ensures that a positive public image of both the client and ACC is maintained.
Highlights of ACC's Account Recovery Program
Automated recovery technology - ACC speeds the liquidation of accounts via our automated collection system. This system provides a highly sophisticated collection environment employing the latest in electronic collection technology, skiptracing tools and electronic payment services.
Effective management of payment arrangements - Through our automated system, we will monitor account payment arrangements in accordance of company policy and Federal and State guidelines. The system is programmed to ensure tight follow up of all payment arrangements and priority accounts.
Professional, well-trained staff - ACC staff members are thoroughly trained in interviewing and negotiation skills, recovery techniques and procedures. Their professionalism, authority and skill result in maximum recoveries.
Skiptracing services - To ensure that as many accounts as possible are liquidated, ACC performs skiptracing as appropriate to locate responsible parties whose whereabouts are unknown and to uncover employment and asset information
Litigation services - ACC provides litigation services in support of its Account Recovery Program, working with our associate attorneys, we act as the agent to coordinate all activities.
Full credit reporting - All accounts received by ACC are reported to the various credit bureaus if not paid within 30 days. This ensures that any consumer who has not paid their account may encounter problems obtaining credit. Thus, in order to obtain this desired credit, they must pay their balance in full. This results in maximum liquidation for ACC clients.
Agency of Credit Control's Rapid Check System is an effective and efficient check collection service that allows its clients to:
Increase cash flow
Recover returned checks
Reduce administrative costs
Improve check processing
Report bad check writers to a national data base
Reduce risk of repeat bad check writers