Ajaxdotcom Pvt Ltd is a 10 year old company in the Business Process Outsourcing industry. Starting out with Medical Transcription, over the years, it has expanded its range of service offerings. Currently Ajax offers Medical Transcription, Business Transcription and Telemarketing services. It plans to add other service offerings aimed at the healthcare industry.


Company Name                                  Ajaxdotcom Pvt. Ltd.
Company Type                                   Business Process Outsourcing
Service Areas                                     Medical Transcription, Business Transcription & Call Center
Founded In                                         1999
Chairman & Managing Director             Ajay K Gopal
Employee Strength                              260 +
Delivery Centers                                 2 locations in India, Bangalore & Mangalore

Medical Transcription

•10+ Years of experience in MT

•Transcribing for about 5000 Doctors in 1500 Clinics and Hospitals in the USA and Australia

•Committed to provide excellent quality with agreed Turn Around Time

•First Company in india to consistently achieve accuracy levels from MT’s to such a high level making further proofing / editing redundant.

•A careful and well defined quality control system

•24X7 Operations

Business Transcription

•8 Years of experience in Business Transcription

•Specialized in Earnings Calls, Medical Research Reports, Q&A Sessions, Video transcription and Management Conference calls for Investors

•Catering to clients in the U.S., South America, France, Switzerland, Italy, Greece, Germany, Scandinavian countries, Russia & India

•Successfully achieving consistent, accurate, high quality verbatim transcripts with Turn Around Time both standard, Express Delivery and as per client request

Call Center

•Experience in Telesales campaigns for Online Education, Debt Management & Healthcare

•Team has combined experience of 21 man years in the contact center industry

•Seeking opportunities for inbound / outbound call center work in the Healthcare and IT Industries

New Services

•Inbound Customer Support
1.Appointment confirmation for patients/doctors
2.AR follow up
3.Drug Trials support

•Technical Helpdesk/Customer Support
1.Medical equipment
2.IT products

•Clinical data management
1.Data Entry
2.Adverse events

•Domestic BPO services
1.Inbound customer support for White goods
2.Inbound customer support for IT products and software
3.Outbound calling for sales support