Bernard BPO offers end-to-end solutions from customer acquisition, retention through customer care to ensure business continuity 24/7.  Since 1989, we have been delivering high-return programs tailored to achieve our client’s specific business objectives. Supported by an agile and tenured management team, our agents have been trained and tested to recognize every contact as a brand building opportunity, worthy of a brilliant customer experience. Bernard BPO offers reliable and secure cloud-based technology and holds SOC2, ISO, PACE-SRO as well as PCI Third Party certifications.  Headquartered in Jacksonville, Florida, Bernard BPO operates in eight locations – on shore, near shore and off shore – staffed by multilingual as well as At Home agents.