About

Headquarters: Minnetonka, MN USA
President / CEO: Ann Jennings
Website: http://www.bestmark.com/

BestMark is a leading customer experience measurement and mystery shopping company serving some of the world’s largest and most respected customer-focused brands across more than fifteen industries.  The company has performed over 3.5 million service evaluations over its 24 year history using a national field force of evaluators with a reach that includes over 10,000 cities and towns. For more information about BestMark, visit www.BestMark.com.  

- 24 / 7 Web Reporting & Analytics
- 3.5 Million Experience Evaluated
- Fortune 50 and Global 500 World-Class Clients
- Field Force reach that includes over 10,000 cities and towns.


- Mystery Shopping Solutions
- Customer Experience Managment
- Customer Satisfaction Research
- Competitive Intelligence
- Employee Service Training & Certification
- Customer Intercept Surveys