About Dezide
Dezide is the leading supplier of intelligent knowledge management systems for optimizing customer service processes based on guided diagnostics and troubleshooting. Our solutions work across a range of platforms (online, offline, mobile, apps, etc.) and provides a single knowledge base for multiple channels.
Our guided troubleshooting technology is dynamic, flexible and self-learning - and can be automated by importing data pertaining to the customer or the status of the malfunctioning product, system or service.
Dezide has clients around the world and headquarters in Aalborg, Denmark.
See more at http://www.dezide.com.