Comm100 --- Open Source & Free Hosted Customer Service Software
Comm100: 100% Communication, 100% Success.
Comm100 provides open source and free hosted customer service and communication software. We believe customer service and communication is a key factor in achieving your business success.
Fully Integrated Solution
We focus on developing and managing fully integrated customer support solutions to enable you to communicate with your customers effectively through multiple communication channels, including live chat, forum, newsletter, survey, knowledge base, email case management and ticketing system.
All the applications can run either independently or with other applications. You can choose among the applications according to your own business needs.
FREE Hosted Solution
All our products are delivered as FREE SaaS/Hosted applications and fully managed by Comm100. We take care of all the hardware, software, backup and maintenance work on the sever side to simplify your IT infrastructure, so that you can have more time to spend in running your business.
We fully understand reliability and security of our solutions are very important to the success of your business. We are committed to providing Better Product and Better Service, but FREE. That’s why:
• All our solutions are well designed and tested;
• We choose world-class BELL data center to host our server farm;
• We use high-end HP servers to run our solutions;
• We use RAID ADG to protect your data from hard disk failure;
• We execute rigorous backup and disaster recovery plan.
Open Source Solution
A part of the applications are available open source. You can download the source code from our site and run the applications on your own server.