Concentrix is a leading UK independent customer relationship management (CRM) specialist, business management software and IT solutions provider.
Founded in 1999, Concentrix helps companies increase competitiveness, profitability and customer satisfaction by improving business processes, systems and IT.
Concentrix prides itself on providing quality solutions and high levels of service, supported by outstanding technical expertise, business knowledge, and a professional approach. Concentrix values long-term business relationships, and works closely with customers to make sure they implement solutions that are right for their business model and strategy.
As CRM specialists, Concentrix solutions are based on recognised, 'best-of-breed' CRM software products. These include Sage CRM, Sage SalesLogix, FrontRange's GoldMine software and Microsoft Dynamics CRM. Concentrix has also developed a number of complementary, add-on CRM software modules, and has a dedicated team of software programmers and developers.
In late 2007, Concentrix acquired Taylor Made Technology Ltd (TMT), a leading provider of Sage software. TMT had grown steadily over the years through high customer retention and by building an excellent reputation among Sage customers and other Sage software resellers. This acquisition expanded the Concentrix portfolio to include the full range of Sage Accounting, Sage Finance and Sage Enterprise products. These include Sage 50, Sage Line 100, Sage 200 as well as all other Sage software solutions.
Today, Concentrix is a one-stop-shop for CRM, accounting, business management and supporting IT. So, as well as CRM and Sage software, Concentrix also supplies leading brand hardware and IT solutions. These include products from Hewlett Packard, Sony and LG Electronics. Plus, Concentrix provides a comprehensive range of support services, CRM and Sage software training, courses, upgrades, advice and consultancy. In other words, Concentrix provides complete solutions: software, hardware and supporting services.
Concentrix customers are from a wide range of different and diverse industry sectors. Concentrix has implemented quality CRM and Sage solutions for companies with only a handful of users, right up to well-known PLCs with numerous users throughout multiple sites. Whatever the client's size or business sector, CRM systems and business management solutions from Concentrix invariably sit at the hub of their business processes and provide significant benefits for all users.
By harnessing the information in the CRM system, plus that in accounting, back office, or ERP solutions, Concentrix clients are able to operate their businesses more efficiently. Reporting, analysis and KPI development are an essential part of the Concentrix service. The ultimate results for Concentrix clients are a measurably better customer relationships, more effective business processes, higher competitiveness and increased profits.
Concentrix is a UK company based in the East Midlands. Concentrix head office is in Mountsorrel (just south of Loughborough), Leicestershire, UK. Concentrix also has a satellite office in central London.
Concentrix Ltd is registered in England No. 3891450. VAT Registration No. 738 0929 09