Convergent Outsourcing, Inc. is one of America’s largest, global business process outsourcing companies, with call centers in the US, Central America, and the Philippines. We are a highly responsive and integrated organization, helping clients optimize relationships with their customers through unified communication. We deliver customer service programs that enhance brand equity, enrich the customer experience, and establish customer loyalty. Convergent works to empower its clients with an innovative combination of an adaptable workflow engine, technology-enabled operations, next-generation analytics and professional services to deliver superior financial performance and high levels of client and consumer satisfaction.