Coolthings is all about the latest cool gadgets, gizmos & gifts that make you say "That's Cool". Delivery to anywhere in Australia and also overseas. Orders can be gift-wrapped complete with a message to anyone that you are buying a gift for.
Cool Things accepts all major credit cards; Visa, MasterCard, Diners and AMEX. They also accept electronic bank transfers, cheques and money orders.
The year was 2004, during a holiday trip to the Australian city of Sydney, Tasmanian entrepreneurs Peter & Anne-Maree Harback discovered a small retail stall in a busy shopping centre that were promoting a tiny micro remote controlled car.
Recognising innovation in the product, a sample quantity order was taken back to their home state of Tasmania to test. The micro racer remote controlled cars were well received and CoolThings.com.au was born.
After trialling several different brands of the micro remote controlled cars that were on the market at the time, testing both for quality and customer satisfaction, a well known quality brand was chosen and an order of 1008 of the units were manufactured and shipped from our partners in China.
Since that time Directors Peter & Anne-Maree have grown CoolThings.com.au into a business encompassing a retail outlet located in Launceston, Tasmania and an online shopping website that promotes a wide range of cool gadgets, gifts, toys and games.
The main goals for the online shopping site in their own words are:
"We're not just another gadget shopping website; we're striving to put an outstanding personal touch into online shopping.
Our understanding and experience of online shopping is that sometimes it can be a little impersonal, that's why we personalise all communications that we send to our customers. With CoolThings.com.au you'll know the name of the person who is personally organising your order for you.
We send multi-confirmation emails when orders are placed to let you know what stage your order is at and if there are any problems regarding your order we work fast to sort them out.
Peace of Mind is very important to us when online shopping. Our Peace of Mind guarantee is that if you're not totally satisfied with your purchase then you can return it for a full refund.
We're always moving forward, and are constantly changing our website when we receive suggestions and comments from our customers."
Outstanding personal service is the main focus with the retail outlet in Launceston. Understandably some people prefer to browse for themselves but for the people that enjoy interaction and assistance when selecting gifts our team are ready and able to help and provide suggestions.
Our Tasmanian base of operations in the city of Launceston serves as headquarters for all online order processing, retail and website management. If you are travelling in Tasmania, Australia anytime please feel free to drop in and say hello.