About |
HS Brands Pvt. Ltd. is a Mystery Shopper - ‘Brand Protection’ company having wide operations in all over Asia and South East countries. HS Brands provides Mystery Shopping Services to some of the world’s most recognizable brands through a database of trained and seasoned mystery shoppers. HS Brands is the first company to introduce brand protection based ‘Mystery Shopping’ in India and have developed a global leadership position as a Brand Protection company because of the battle-tested tactics, utilizing cutting edge technology and mystery shopper programs designed specifically for each client.
The three methodologies consist of proven programs designed to suit your requirements, tapping a boost in sales, helping in competitor analysis or competitor bench marking with brand loyalty checks, customer experience management during the Mystery Shopping Services in India and Middle East Countries, the end result directed at total Brand Protection. While designing the programs for you, our team of Market Researchers and Market Survey People, analyses and repairs the mode of evaluation which are then tailor made, compatible to your unique Brand Promotion. During your association with us, we can be your eyes and ears, ensuring you that your shopper department operation is running efficiently and your unique brands are protected with an experience of Customer Satisfaction. Contact us today to see how we can help your brand!
We give prompt Mystery Shopping Solutions and offer a fresh outlook at all necessary standing points with your association with us. We re-invent the unique Brand Protection Service for you. We are accountable at every step and take responsibility in whatever we do for you as a Mystery Shopper in the Secret Shopping for every Brand Survey.
HS Brands International is a proud member of the Mystery Shopping Providers Association (MSPA), which is the largest professional trade association dedicated to manage and improve Customer Experience Management and quality service through Secret Shopper or Mystery Shopper Resources. The MSPA represents a large number of Mystery Shopping or Secret Shopping Market Survey Companies in India and abroad. HS Brands International abides by the strong professional ethics formed by the MSPA and takes pride in achieving the goals with utmost Mystery Shopper integrity, professionalism, transparency and most significantly adheres to maintain confidentiality in India and all over Asia.
The team at HS Brands in Mystery Shopping operations in India comprises with people from diverse fields, yet with a common passion and goal committed towards unique Brand Protection and Customer Satisfaction Management. The ace Mystery Shopper / Secret Shopper team is supported by a dedicated and fun loving group of operations, project executives and a die-hard perfectionist QC team. Mystery Shopping or Market Research Survey is applicable to various industries in India and Middle East, such as Food and Beverage, Gold and Diamonds Jewelries, Telecom and Electronics, Retail and Luxury Products, Hospitality, Garment Retail shops, Automobile sector, Leisure and Amusement, Financial services, Franchising and many more.
Our Professional Way of approach for brand quality check s for Indian Environment which includes Customer Experience Management Operations, Brand Loyalty Checks for a Product, Training Need Analysis with in a Shop, Training Effectiveness Checking for an Environment, Integrity Checking for a Brand or a Product, Team Engagement for an effective Sales or a Service, the Scope of using Missed Sale Opportunities, Brand Compliance checks with different Varieties of Goods and Service, Social Media Responsiveness Checking for your Product Brand, Competitor Bench Marking Reports Creation, Analysis and Report Submission of Market Intelligence related to a Specific Shopping Sector or Industry, Guidelines and Report Submission for Product Specific Brand Pull for promoting a brand with Various Techniques etc.
HS Brands is a proud member of the Mystery Shopping Providers Association or the MSPA, which is the largest professional trade association dedicated to manage and improve customer service quality through secret resources. The MSPA represents a large number of mystery shopping companies in India and abroad. HS Brands International abides by the strong professional ethics formed by the MSPA and takes pride in achieving our goals with utmost integrity, professionalism, transparency and most significantly confidentiality.
A Mystery Shopper performs the task of submitting their profile or resumes to Mystery Shopping Website. The Shopper Profiles are categorized based on their Age Group, Eligibility, Qualifications, Status in the Society, Educational Back ground etc. Assignments are offered to the appropriate Shoppers for various Industries or Services according to their Location, Shopper Rating and Experience. We would love to cater to your brand protection.