About

IAOP is the global association that brings together customers, providers, and advisors in a collaborative, knowledge-based environment that promotes professional and organizational development, recognition, certification and excellence to improve business service models and outcomes. Visit www.IAOP.org.

With a global community of more than 120,000 members and affiliates worldwide, IAOP is the leading professional association for organizations and individuals involved in transforming the world of business through outsourcing, offshoring and shared services.  Our client-side members are, on average, responsible for $60 million per year of outsourcing spending with some overseeing outsourcing programs in the billions of dollars.

85 percent of IAOP members credit IAOP for improved outsourcing outcomes at their organizations and 93 percent of IAOP’s Certified Outsourcing Professionals® (COPs) say that the designation has had a positive impact on their careers.