Kipsu is the standalone leader in Real-Time Engagement, enabling service leaders to build relationships with their customers and guests using texting, live web chat, and social messaging without any download or installation. These familiar and frictionless channels allow service professionals to respond to questions and address concerns, resulting in reduced customer effort, higher customer satisfaction, and efficient service delivery. Kipsu currently partners with organizations in hospitality, retail, facilities management, transit, and higher education with over 1600 partners in 30 countries around the globe.