Company Profile & Overview
Customer Service - We specialise to your requirements.
We are specialists in residential lettings and property management, and can offer a unique fully managed service. Our commitment is unmatched, and we believe our determined approach to provide excellence as standard, gives us our reputation for customer service and makes us the agent of first choice.
As letting specialists we are fully focused on the priorities and needs of landlords. We take the utmost care in dealing with our clients properties and do so in an extremely professional way. Unlike many estate agents who primarily sell properties or mortgages, our core business focus is as a specialist and dedicated letting agent.
Professional fees - We will not be beaten on price or service.
We are so confident that our services are the best, so we operate a policy with all our landlords to work solely on a “No Let – No Fee” basis and we will never ask for any money to be paid in advance for our services. In addition, you can be confident of our low fees as we give a 30 days “price and check” promise, to beat any local competitors fees, on any of our services.
Hours of Business - We work extra hours to give you extra value.
Our office is open for calls and viewings, from 8am in the morning, until 10pm in the evening (Monday thru Saturday). This provides additional convenience to both Landlords and Tenants who work or have busy schedules during the day.
Our office is prominently positioned in a very busy prime location, so that your property will be seen by as many potential tenants as possible.
Pro-active Marketing - We market your property on many levels, precisely & pro-actively.
We advertise your property 24 hours a day, on the UK’s largest property website, Rightmove. We receive numerous telephone calls and emails every day from tenants who have seen our landlords’ properties on this site.
Our “TO LET” boards are designed and digitally printed in innovative and striking graphics to make your property stand far above the crowd. Our experience shows that properties with our distinctive boards tend to attract great interest and rent quickly.
Our specially designed window display cards highlight the greatest features of your property. We use colour laser printed photographs (both outside and inside) of the property to generate interest.
Latest Technology – We employ the latest technology to promote & manage your property.
We have many potential tenants daily who visit our office, and we have a dedicated computer system for them to browse up to 40 pictures of each property we are currently marketing. Our experience shows that having many photographs of the property can greatly increase the chances of viewing requests.
We utilise a state of art property management computer system (constantly updated with new features and compliant with new property legislation requirements). One the function of this is to maintain an applicant database, and to regularly “match” applicants and properties by email or letter.
Our motivated and knowledgeable staff manages millions of pounds of assets for individuals and corporate landlords of all types.
We believe that speedy and efficient communication is the cornerstone of our unrivalled customer service. We will attend to landlord’s calls, emails, and letters with the utmost priority.
More Services – We go further in our mission to make your letting experience completely stress-free.
We have a range of gas (corgi), electric, plumbing, decorating etc. specialists, who can be deployed at short notice. We will arrange repairs of all types, when necessary and authorised by you.
We can provide you with advice and information of current legislation relating to the letting of properties, and in particular the following:
The Electrical Equipment (Safety) Regulations 1994
The Plugs & Sockets (Safety) Regulations 1994 (Consumer Protection Act 1987)
The Gas Safety (Installation and Use) Regulations 1998
The Furniture & Furnishings (Fire) (Safety) (Amendment) Regulations 1993
Building Regulations - Part "P" Electrical Safety in Dwellings
Our Motto is: "Where others try to please... We Impress!"