A Legacy of Leadership

O'Neil & Associates, Inc., was founded in 1947 as an engineering and development firm. Today, we are a global leader in the development of product support documentation and information solutions. We specialize in content development, open architecture solutions, Interactive Electronic Technical Manuals (IETMs), e-learning, and content management systems.

Throughout the years, we've expanded and refined our technical writing and illustrating, parts cataloging, and information engineering.  We welcome the rapidly evolving publishing and distribution technologies available, and use those that best serve our client's needs. We create, manage, and distribute product support information via internet, CD-ROM, DVD, and traditional paper media.

Today, we are an ISO 9001:2000 certified leader in developing product support documentation. We serve clients worldwide from our 75,000 square-foot corporate headquarters in Miamisburg, Ohio and branch offices throughout the world.

Solutions That Power Product Support

Many companies, both large and small, operate in the periphery of ONEIL's wide range of capabilities. None bring the wealth of ideas and resources in sufficient quantity to drive the landmark impact of the ONEIL Solutions Suite. ONEIL provides the resources you need to meet all your product support needs.

We have just the right blend of subject matter expertise, capacity, technology, and innovation to make the difference in that "moment of truth" that occurs each time your customer needs to find or use your product support information.  At ONEIL, we provide  "one-stop shopping" for our customers

If you've known us for a while, you may have heard "we provide solutions, not software." Well, we continue to stand by that statement, but we're also ready to share some of our best practices and lessons learned with you.