For over 50 years, hundreds of thousands of loyal customers have relied on Pet Supplies Delivered/First Place Equine. We hold this responsibility with the highest regard. We understand that we must continue to improve our services to you, and be able to change to accommodate your very real needs.
We believe that when a company enjoys the longevity and recognition that Pet Supplies Delivered/First Place Equine has experienced, it is necessary that we continue to improve the many things we do well and initiate innovative changes to serve you better. A few of those changes include:
• Caring, pleasant and knowledgeable customer service representatives, willing to make sure your experiences with us are pleasurable and fulfilling.
• Same day shipping on all orders received by 2:00 p.m. CST, with the lowest Overnight and 2nd Day air rates offered in the Animal Health profession.
• To ensure your packages arrive in mint condition, we use revolutionary packaging material. It's fully biodegradable, easy to dispose of dust free and mess free.
• Your vaccine shipments are shipped in a styrofoam cooler with ice packs to ensure that your vaccines are shielded from direct sunlight and are able to withstand extreme heat or cold.
• We have built a fully licensed pharmacy, staffed by licensed pharmacists, giving you the assurance your prescription (RX) items are being handled legally and properly. Combine this with the ease of receiving all of your items from Pet Supplies Delivered/First Place Equine. If you don't see an item in our catalog, please call us. We are continually searching for new products that offer you the quality assurance you demand with convenience of application and the competitive pricing and selection you expect.
• Each of us are involved daily in all aspects of the company, working hand-in-hand with the 70 associates of Pet Supplies Delivered/First Place Equine, searching for better ways to serve the most important member of our company, "YOU, OUR CUSTOMER." We welcome you to call or write to us with your suggestions, concerns, questions and ideas. You have our commitment that we will continue to listen, learn and act on your needs.
We hope you enjoy shopping our catalog and Internet site, and we thank you for trusting Pet Supplies Delivered with your animals' needs.