About

Founded in 1990, RSI offers communication management solutions for premise, hybrid and cloud environments that empower enterprises to increase adoption of new technologies, remove bottlenecks, reconcile expenses, facilitate collaboration, improve customer experience and empower productivity.  

Resource Software International Ltd. is a Canadian software company specializing in communication analytics, call accounting, reporting, and business intelligence solutions for cloud and enterprise communications platforms. RSI’s Shadow product family helps organizations improve visibility, accountability, and decision-making across their communication ecosystem.