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A physical inspection of the laptop is conducted to detect any visible damage, loose connections, or indications of overheating.
Hardware diagnostics encompass a meticulous examination of various components:
Power Issues: We scrutinize the power supply, battery, and charging components to ensure proper functionality.
RAM and Storage: Rigorous testing of RAM modules and evaluating the health of the storage drive (HDD or SSD) is undertaken.
Peripheral Connections: Inspection and testing of ports, USB connections, and external interfaces are performed to identify potential issues.
Display and Graphics: Troubleshooting is conducted for problems related to the laptop screen, graphics card, or external display connections.
Keyboard and Touchpad: A check is conducted for malfunctions or physical damage to the keyboard and touchpad.
Software diagnostics involve:
Operating System Check: Verification of the integrity of operating system files, with repair or reinstallation if necessary.
Malware and Virus Scan: Thorough scanning for malware and viruses using reputable antivirus software.
Driver Updates: Ensuring all device drivers are up to date to prevent software-related issues.
Addressing hardware issues involves component replacement, reconnection of loose elements, and, if needed, battery replacement.
For software-related concerns, we focus on operating system repair or reinstallation, installing the latest updates and patches, and, in cases of data loss, attempting data recovery from the storage drive.
Post-repair, a series of tests are conducted:
Stress Testing: Ensuring the stability of repaired hardware components through stress tests.
Functionality Testing: Testing all laptop functions, including keyboard, touchpad, USB ports, and display.
User Acceptance Testing: The laptop owner actively participates in testing to confirm the resolution of reported issues.
Throughout this process, meticulous documentation is maintained to track each step, ensuring transparency and facilitating future reference. Trust our comprehensive approach at every stage of your laptop assessment and repair journey.