About

Strategic Sourcing Advisors (SSA) was created by a team of former Microsoft leaders with deep experience in contact center operations and procurement from a buyer perspective.

SSA has streamlined the process of connecting the buyers of contact center services to best-in-class providers.

This is accomplished through a knowledgebase of industry research and stringent provider audits that makes the matching process more efficient no matter how large or small the business need.

We take the time to learn about your individual outsourcing needs by diving deep to capture your specific requirements. We then select and connect you to the right providers and we handle the introductions – all at no cost to buyers.