About

SSF Global is a leading industry platform established in 2011 and headquartered in New Delhi, dedicated to advancing the Global Capability Centres (GCC), shared services, and enterprise support ecosystems in India. It functions as an interactive knowledge-sharing community for GCC, IT, and BPM leaders, facilitating collaboration through research publications, benchmarking surveys, leadership forums, and annual events such as the SSF Global Conclave. SSF Global promotes transformation excellence by connecting practitioners, veterans, and thought leaders, and plays a strategic role in shaping best practices and innovation across business services and enterprise functions.