In keeping with our philosophy that small business is the backbone of the American economy, Integrated Merchant Solutions offers credit processing solutions at the lowest possible rate to help businesses grow. While many credit processing companies charge outrageous and unnecessary fees, we offer month-to-month agreements and absolutely no cancellation penalties. And because credit processing solutions can be convoluted and difficult to understand, we offer each and every client transparent and upfront cost analysis to ensure they know exactly what their return on investment will be.
Our competitive pricing on products, equipment and services, and twenty-four-seven customer support puts us at the head of the curve among industry competitors. Small business owners looking to initiate or modernize their credit processing solutions will be amazed at our unrivaled customer service and fiercely competitive rates. IMS refuses to charge unnecessary fees, and instead works one-on-one with every client to customize a solution guaranteeing they receive the best result for their business needs. Best of all - once a new account is set up, funds from transactions are available within 48 hours of batch settlement, and IMS clients never pay a batch fee.
Our Mission Statement
The Mission of IMS is to express Fairness, Integrity, & Commitment to Client Success by
treating each and every small business owner with the respect they deserve, assisting them in doing what’s best for their merchant service, website, and payroll needs, and ensuring they are receiving client-focused assistance whenever necessary.
Through this mission, it is the goal of IMS to earn client respect, gain referrals and help new clients navigate the world of merchant services and payroll processing.
Open Letter to Merchants from Our Founder
I wish to help as many small businesses as possible. Through our pricing model, our mission, and our core values, I believe that Integrated Merchant Solutions can increase our clients’ profitability and, therefore, our own. Let’s grow together.
Along with the rate savings, we also eliminate the unnecessary fees charged by our
competitors. We have no monthly processing minimums, no annual fees, and no batch fees. At IMS, our mission is to help small business owners succeed. We will accomplish this by taking a genuine interest in our clients, understanding their objectives, and exceeding their expectations. Our focus on our core value enables us to realize our mission: Fairness, Integrity, and Commitment to Client Success.
I came into the merchant services industry to prove we can truly earn an honest living by
helping business owners save money – and have stayed in business because we have continued to succeed.
Thank you for the opportunity to earn your business,
- Kathryn Sutherland
We believe in helping start-ups, small businesses, and contractors save time and
money by offering solutions that are focused on quality, cost-efficiency, and solid
At IMS, we believe in the power of giving back to our communities. We are leading the way in community and energy initiatives, as well supporting local and national organizations who are doing great things to make our communities and our world a better, safer, friendlier place. If there's a good cause, we want to be involved!
IMS and its employees are actively involved with the following organizations:
• Feed My Starving Children
• Wounded Warrior Project
• American Red Cross
• Community Energy