About

SmartShifts is an all-in-one, AI-powered restaurant workforce management platform built for the AI era. It helps single-location restaurants and multi-unit chains streamline scheduling, labor compliance, time tracking, tip management, onboarding, and team communication in a single web-based platform.

WHAT SMARTSHIFTS DOES

Restaurants live and die by staffing decisions. Overstaff and labor costs eat the margin. Understaff and customer experience falls apart. Add in labor laws that vary by state, jurisdiction, and even minor employee status — and workforce management becomes one of the most complex daily decisions in restaurant operations. SmartShifts takes the guesswork out.

The platform streamlines:

- AI-Powered Scheduling and Shift Optimization — Build optimized schedules automatically using AI, or use the intuitive drag-and-drop interface for hands-on control.

- Time Clock and Attendance Management — Track clock-ins, clock-outs, breaks, and attendance in real time.

- Labor Law Compliance Across All 50 States — Built-in regulation database covers overtime regulations, break and meal period requirements, predictive scheduling laws, minor work restrictions, split shift rules, and tip credit compliance.

- Tip Tracking and Distribution — Manage tip pools, distribution rules, and tip credit calculations.

- Task Management and Checklists — Assign opening, closing, and shift tasks with built-in checklists.

- Employee Onboarding and Performance Management — Streamline hiring, onboarding paperwork, and ongoing performance reviews.

- Team Communication — Keep frontline staff connected with built-in messaging.

- Analytics & Reporting — Surface labor cost trends and operational insights.

LABOR LAW DATABASE

SmartShifts includes a comprehensive database of labor regulations site managers can reference to operate legally:

- Hours of Operation — Legal scheduling limits and required rest periods by state
- Required Ages of Employees — Position and shift eligibility by age
- Break Requirements — Mandatory meal and rest break schedules by jurisdiction
- Overtime Thresholds — Daily, weekly, and double-time rules

OPTIMIZED FOR THESE BUSINESS TYPES

SmartShifts is built for restaurant and hospitality operators of every size:

- Quick Service Restaurants
- Casual Dining
- Fine Dining
- Fast Casual
- Bars & Nightclubs
- Cafés & Coffee Shops
- Food Halls & Ghost Kitchens
- Hotels & Resorts
- Multi-Location Restaurant Groups
- Catering Companies

INTEGRATIONS

SmartShifts integrates with the point-of-sale, payroll, and HR software restaurants already use, so workforce data flows where it needs to go.

BRANDS THAT TRUST COPLIANCY PRODUCTS

SmartShifts is part of the Copliancy family of AI-powered operational software, trusted by recognized names in retail and hospitality including Texas Roadhouse, Sweetgreen, Outback Steakhouse, Buffalo Wild Wings, Dunkin', Chipotle, Panda Express, Verizon, Instacart, Bloomin' Brands, Inspire Brands, Bar Louie, Benihana, Red Robin, Carrabba's Italian Grill, Bonefish Grill, Fleming's Prime Steakhouse, and many more.

THE COPLIANCY FAMILY OF PRODUCTS

SmartShifts is part of a connected ecosystem of AI-era operational software that includes:

- Copliancy — License and permit management
- SmartShifts — AI restaurant workforce management
- PolicyTrak — SOP and policy compliance with AI Law Watch
- RetailHardHat — Site development from lease signing to grand opening
- IncidentVault — Incident reporting and claims management with AI triage
- LeaseCommand — Lease and contract lifecycle management
- QuipAssist — Equipment maintenance with AI troubleshooting and IoT sensors
- CredentialCamp — Employee credential management
- CraftComply — Beverage brand registration management

GET STARTED

SmartShifts offers a free sign-up and an interactive demo. Learn more at www.smartshifts.com.