About |
Neterra is a global telecommunications service provider, IT asset manager, and Starlink authorized reseller. The company was named “Best Central and Eastern European Connectivity Provider” for both 2023 and 2024 by the Capacity Global Connectivity Awards. Nine out of the world’s ten largest telecom companies and nearly 1,000 global enterprises trust Neterra.
Neterra’s comprehensive portfolio includes seven additional brands: Sofia Data Center (SDC), NetIX, Neterra.Cloud, NetFleet, Sofia Teleport, Thracia Teleport, and Neterra.TV.
Through these brands, the company delivers solutions for a wide range of business needs -fast, reliable, and secure internet access, international connectivity, DDoS protection, and a full suite of other telecom services, supported by a global network spanning over 220 points of presence in more than 75 countries.
Neterra owns and operates four data centers under the Sofia Data Center (SDC) brand - two in Sofia, and two more in Stolnik (adjacent to the largest substation in the Balkans) and Ruse.
NetFleet offers a GPS-based fleet management system. Thracia Teleport and Sofia Teleport are independent satellite communication service providers. NetIX is one of the largest global internet exchange platforms in the world, with daily peak traffic over 4 Tbps..
Neterra.TV is the only B2C-oriented brand in the portfolio - an IPTV platform that allows Bulgarians abroad to watch Bulgarian TV channels.
All Neterra services are backed by expert 24/7 technical support.
The company is certified according to the international standards:
ISO 9001, ISO 27001, ISO 20000, ISO 27701, ISO 27018, ISO 22301, ISO 50001, and PCI DSS.
An impressive 71% of Neterra’s customers say they would recommend the company to a colleague or business partner, placing it in the top 1% of telecom companies worldwide by Net Promoter Score (NPS).
Neterra also holds record-high Customer Satisfaction (CSAT) levels for the telecom industry - 88% of survey respondents reported being very satisfied with the company’s products, services, network quality, support, and financial relations.