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TechKnowligence provides several products and services including:
TechPreserver - remote management and support - helpdesk
TechVitalSigns - proactive critical systems monitoring
TechAlignments - aligning technology to your business process
TechLockdown - networking security, audits and penetration testing
ITChiefs - fractional CTO function for small businesses
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TechPreserver provides monitoring, remote management, protection and provision of technical support for the client. All these services are proactive and holistic with forward thinking enterprise-class decision making and recommendations for new technology.
TechVitalSigns provides active monitoring with alerts, which trigger escalation procedures and problem resolution. Alerts to common issues can trigger a scripted response then re-test to verify problem resolution.
TechAlignments is a process and evaluation of current technology with respect to business processes. Specific recommendations and action plans are provided to align new or existing technology to enhance the overall enterprise needs.
TechLockdown engagements revolve around network security with an emphasis on security audits, penetration testing, special networking projects and architecture.