About

Adventures in Service Design (ASD) is a whole new way to learn user-centred design methods and systems-thinking approaches in a format that is genuinely entertaining and engaging.

In each online workshop, players (i.e. participants) dive into Fantasy Land to learn and practice new service design skills in a choice of alternate realities, each populated with a array of characters (i.e. users) Players can define user profiles in a fairytale castle, assess risk for a dinosaur safari park or map complex integrated services in a space station.

Forget "Death by PowerPoint": these workshops are all about diving in, getting involved and practicing new practical skills from Day 1.

ASD is a series of online service design workshops ticketed via eventbrite. Prices range from £180 GBP for a 0.5-day workshop to £360 GBP for a 1 day workshop, with plans for "expansion pack" workshops to be released in the future. The training is delivered in English and times are in GMT.

ASD also offers private group workshops which can be scheduled for AMER and APAC timezones (prices on request via adventuresinservicedesign.com).