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The International Customer Service Institute
The Institute (TICSI) was founded in 2005 and aims to inspire the achievement of the highest standards of professionalism in all aspects of customer service in every international market.

Ethos Consultants
Ethos Consultancy is the leading customer service consultancy firm in the Middle East. Our innovative products and services support a complete customer service measurement and improvement cycle and are at the forefront of online solutions.

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