AutomationIQ

AutomationIQ is an "AI ops team in a box" for small and medium-sized businesses, built around the idea that every business deserves a Chief Automation Officer. The company designs, builds, and runs AI agents across every customer and employee touchpoint: phone calls, texts, web chat, CRM, review requests, voicemail, administrative tasks, and back-office operations, so business owners can automate the work without automating the worker.

At the core of its offering are six customer-facing channels, fully built, tuned, and operated by AutomationIQ's own team rather than left for clients to manage themselves. These include inbound and outbound voice agents (led by "Ava," an AI receptionist that answers calls in under a second, qualifies leads, books appointments to the calendar, and logs everything to the CRM), iMessage/SMS conversations, website chat, a unified CRM that ties every call, text, and chat into one customer journey, automated Google review management (Reviews by Opto), and ringless voicemail delivery. A dedicated pod of experts ships script edits, voice retraining, and prompt tweaks on an ongoing basis, so clients never have to log into the tools themselves.

Beyond those six channels, AutomationIQ builds custom internal agents once the customer-facing stack is running smoothly, covering LinkedIn and social posting, meeting note-taking, invoice chasing, lead-list enrichment, internal Slack copilots, client-facing document and proposal creation, client onboarding workflows, and automated forms processing, all integrated with a business's existing CRM, calendar, and compliance systems.

The company's engagement process follows four phases: Assess (a free, tailored Readiness Assessment worth an estimated $600 to $1,000+), Discover (voice cloning, script capture, integration scoping, and ROI projection), Build (designing, training, and testing all six channels with the client), and Operate (live deployment with continuous monitoring and tuning). AutomationIQ says a full deployment typically takes 2 to 3 weeks.

AutomationIQ targets service-based SMBs across a wide range of industries, including restaurants, salons and spas, medical and dental offices, law firms, real estate, trade professionals, accounting and bookkeeping firms, e-commerce, auto dealers, fitness studios, home services, insurance, property management, and education, businesses it describes as ones "enterprise software was never built to serve." Prospective clients can start with a free Automation or Data & AI Readiness Assessment, followed by a complimentary 45-minute strategy consultation.