Our company Birdvision is a leader in the Customer Engagement Management (CEM) industry. Our state-of-the-art platform ‘BVC CEM’ enables companies in various industries to run world class engagement & rewards/loyalty programs for their end-customers, distribution channel partners & employees.
BVC-CEM is an end-to-end, cloud based platform that enables companies to understand, engage and reward their customers, channel partners or employees in a frictionless, fair and mutually beneficial manner that can lead to sales uplift, greater brand advocacy and optimal life time value.
Our platform is built upon our proprietary ‘3E Framework’ for engagement. Through this framework, we offer a unique perspective to engagement industry on the basis of 3Es – Enroll, Engage & Encash.
Enroll: Frictionless enrollment on via multiple avenues: Web, SMS or Data import. We have our own Multi-level Code Generator which generates ad-hoc unique codes for tagging the products.
Engage: Unique journeys to each program member. Gamified environment with leaderboards, dashboards & achievement meters.
Encash: Highly sophisticated reward redemption portal catering to each & every aspect of rewards management, including multi-level catalogue management & complete order cycle management.