About

The cXm Professionals Association (CXMPA) is a not-for-profit industry association advancing the customer communications profession and the disciplines of Customer Communications Management (CCM) and Communications Experience Management (CXM). CXMPA brings together enterprise professionals, service providers, technology partners, and industry leaders across the customer communications industry. Through industry education, professional certification programs, professional development, networking, collaboration, and recognition, CXMPA helps professionals and organizations strengthen the strategies, technologies, workflows, and practices used to create, manage, deliver, and improve customer communications across print, digital, and emerging channels. CXMPA carries forward the professional and educational legacy of Xplor International while expanding its focus for the evolving customer communications industry.