About

Credit Management Company is committed to providing our business partners with optimum accounts receivable management, debt recovery, and customer care programs through expertise, technology, and customer communications.

CMC specializes in debt recovery and collections for the healthcare, government, higher education, financial services and commercial sectors. Our clients range in size and service offerings, but all experience the same exceptional results when partnering with us.

We have been serving the healthcare market for over 50 years and healthcare clients make up 91% of our overall portfolio - healthcare knowledge in our call center is second to none.

CMC operates an industry leading call center. With our average hold times continuously outperforming our competition. These excellent call center metrics are a strong indicator that we staff appropriately for our clients' business and resolve more accounts than the competition. We are committed to customer service - all voicemails received by patients are returned within one hour. In addition, we have strategies to work every single account including those with low scores and low balances.

Another unique advantage to working with CMC is that all of our programs are customized based on client's needs and preferences. During a recent early out implementation a new client commented on how flexible CMC has been throughout the entire process.

Finally, our staff is experienced which leads to better liquidity rates and high compliance.