About

Mediation and Communication Solutions, LLC (MCS) is a top tier consulting and conflict management firm that specializes in two distinct services in the St. Louis Metropolitan area. MCS offers mediation services to facilitate conversations involving domestic, civil, and workplace conflicts. MCS also creates and implements a wide variety of communication consulting services including communication audits, organizational process development, team and leadership develoment, and on-site conflict resolution training.MCS strives to understand clients’ needs by applying communication principles and research techniques to create productive solutions and conversations.

Mediation
MCS uses mediation as a way to talk about and overcome conflicts outside of a courtroom. Mediation is a safe and effective manner to address conflicts and is being used to solve a variety of issues throughout the world. MCS mediation services are appropriate for family/domestic issues, disputes involving court-ordered mediation, commercial conflicts, and a wide variety of civil issues.

Business Communication Consulting
For communication consulting within corporate and nonprofit organizations, MCS begins with a thorough discussion with the client led by Dr. Schaefer. He asks a variety of questions to better understand the underlying issues, with the goal of crafting and carrying out coherent messages that serve to benefit the organization. The client’s short and long term goals are always taken into consideration when establishing new messages or revamping previously established organizational ideas, processes, or programs. Consulting services range from a single "lunch and learn" seminar to comprehensive grievance system development and personnel training.