My main areas of expertise include:

Project management - working as liaison between business functional areas -and the development team including offshore.

Business analysis - requirements gathering, writing use cases and test scripts and ensuring user acceptance of completed application development.

Data analysis - using SQL Server to extract production data, then mine and analyze it for business value.

Business intelligence - building dashboards to visualize business data using tools including Excel and Tableau.

CRM set-up and tuning - creating reports and views for Zoho and Salesforce, as well as data cleansing.