About

Directful is all-in-one conversational marketing platform for hotels. Leveraging cutting-edge AI technology, Directful redefines guest engagement for hotels by effectively consolidating data from multiple sources, including OTA booking confirmations. With a comprehensive 360-degree view of each individual guest, previously unusable OTA profiles become invaluable assets, enabling highly personalized campaigns that drive engagement, direct bookings, and elevate guest satisfaction. By accurately predicting when guests are likely to book a new stay, Directful prompts guests with relevant SMS messages, effortlessly engaging with past and present guests and maximizing return stays.