Founded in 1996 with offices in Washington, DC, Austin and Houston, TX, DYONYX supports Federal, State and local Governments and Fortune 1000 customers, supporting clients in over 65 cities throughout the United States and Europe. DYONYX is a certified small business with approximately 150 full time employees, extensive capabilities and resources.
DYONYX owns a state-of-the-art Network Operations Command Center (NOCC) and a 24/7/365 ITIL compliant service desk. We are a Microsoft Certified Gold Partner, VMware Enterprise Solutions Partner and NetApp Gold Partner with extensive SQL/Oracle/Unix/Citrix & SAN Technologies experience and also a certified Cisco Premier Partner with a Specialization in Advanced Data Center Network Infrastructure (DCNI) – a designation that only a handful of small businesses have achieved. Additional certifications include EM7, Dell, HP, AlertLogic, and NetIQ.
DYONYX began providing comprehensive IT and network support services to US Federal Agencies in 2002 and our Federal practice now represents 60% of our revenue base. Our success in supporting DoD and other Federal agencies is largely grounded in our “customer first” service mentality. As a small business, we pride ourselves on providing quality service at affordable rates. Our deeply knowledgeable and experienced leadership team, technical resources and project managers enable us to accurately estimate transition and on-going support requirements prior to estimating engagements which minimize change orders and improve the overall performance of Federal programs. Our steely focus on mission objectives and customer requirements enables our customers to hand-off tactical activities to our team, so that they are able to focus on the agency’s strategic objectives without being distracted by change orders, on-going negotiations and project “surprises” which almost always hinder performance and raise project costs.
IT Support Services:
• IT Outsourcing
• IT Consulting
• Email / Secure Messaging
• Server Administration & Support
• Storage Service Administration
• Cisco / Juniper Network Services Support
• Database Administration
• 24/7/365 Service Desk
• Desktop and Peripheral Support
Managed IT Services
• Application and Server Hosting
• High Availability (HA)
• Disaster Recovery / Business Continuity
• Virtual Data Center
• Secure Storage
• Backup / Archival Solutions
• Public Key Infrastructure
• DIACAP and IAVA
• NERC CIP / SCADA
• Risk Management
• Cyber Security
Qualified and Experienced Support Staff
DYONYX employs highly respected and multi-certified personnel who have also attained the U.S. National Security Agency’s (NSA) Information Security Assessment Methodology (IAM) Certification. This prestigious certification provides DYONYX customers with assurance of proven processes for supporting and protecting computer networks, systems, and databases against vulnerabilities along with a prioritized and cost-effective approach for hardening IS infrastructures and systems against intrusion. Today, DYONYX supports over 50,000 users in military and civilian-based IT technical infrastructures.
Business application hosting and managed IT services is a core competency of DYONYX. In fact, we manage three large data centers that guarantee our many customers’ websites, applications and enterprise infrastructures are secure and reliable. During review of DYONYX’s proposed solution, it will become evident that we are well versed in Networks, Servers, Storage, etc and maintenance, have extensive resources, and use the most advanced technologies along with a support staff of highly qualified engineers and administrators. We do not cut any corners at the expense of doing it cheaper or easier, and thereby short-changing the customer from what they expect and deserve.
Award Winning Service!
Over the past decade, DYONYX has received numerous industry quality recognitions and awards that include the Government Technology Conference Best Solutions Award, Aetna Small Business of the Year, Best Places to Work, Houston Top 10 Integrators, and the Deloitte Texas Crescent Technology Award, and the Lady Liberty Award from the Division of Immigration Health Services (a Department of Homeland Security agency) for outstanding support. We attribute our success to a forward thinking customer approach for solving business and technical issues while reducing cost and risk.