Ethos Consultancy is the leading customer service consultancy firm in the Middle East. Originating in the UK in 1995, Ethos relocated to Dubai in early 2003.
A team of 5 has matured to a team of 50 in response to a very healthy and continually expanding client portfolio covering small, medium and large enterprises in both private and public sectors.
Our innovative products and services support a complete customer service measurement and improvement cycle and are at the forefront of cutting edge online solutions.
Customer Satisfaction Surveys
Employee Satisfaction Surveys
Customer Service Training
Service Quality Benchmarking
The International Customer Service Standard
Ethos Consultancy has offices in both Dubai and Abu Dhabi, with partners in Oman, Qatar and Canada.