Field Promax

Running a plumbing business means solving problems fast. Customers want quick answers. Technicians need clear steps. And your office team must keep everything on track. This becomes harder when phones keep ringing and plumbers are already out in the field.
Using paper calendars or spreadsheets can slow everything down. If two jobs overlap or one technician's plan changes, the day can quickly fall apart. That’s why more companies are switching to simple, digital tools.
A recent study found that businesses using smart scheduling software respond to customers 35% faster. That’s a big advantage when every second counts.
Field Promax helps plumbing teams stay organized and quick. It puts job booking, technician dispatch, and job updates all in one tool. You don’t need to jump between apps or call technicians again and again. Everything runs with a few easy steps.
1. Schedule Jobs in Seconds
When a customer calls about a leak or broken pipe, they need help right away. But if your office team can’t see who’s available, they waste time checking different places or calling each tech one by one.


With Field Promax:
The team sees the full schedule


Picks the next available technician


Sends the job details in just a few clicks


The schedule updates right away for everyone. No missed notes. No double booking. Even small teams handle more calls each day.
2. Dispatch Smarter With Live Technician Tracking
Good scheduling only works if dispatch is also fast. If your team doesn’t know where techs are or when they’ll finish, they have to guess. That causes delays.
Field Promax solves this by showing:
Where each technician is right now


How far they are into a job


Which tech can take the next job quickly


This helps your team choose the best person for the job without guessing. It saves fuel, time, and stress. Technicians also get updates through the app, so they’re always ready without surprise calls.
3. Help Technicians Work Faster in the Field
Plumbers depend on their phones during the day. They check notes, take photos, track time, and update job progress. But if this is done on paper or in different apps, things get missed.
With Field Promax, technicians use one simple mobile app:
Read job notes and instructions


Take photos and write updates


Track labor time and materials


Ask for extra parts or time


The office sees all updates live. No mix-ups. No missed info. Everyone stays in sync.
4. Keep Customers Updated Without Guessing
When customers ask, “When will the plumber arrive?” Your team should have a clear answer. If they don’t, they end up giving wrong updates or keeping the customer waiting.
With Field Promax, office staff can see the job progress in real time. They know exactly where each tech is and how far they’ve gone. That means no more guessing, and customers get correct answers every time.
Many plumbing companies now use this as a selling point. It shows customers that your team is organized and serious about great service.
5. Make Small Teams Feel Bigger
Even a team of two or three plumbers can get overloaded, especially during busy seasons. When jobs pile up, it’s easy to lose track.
Field Promax keeps everything running smoothly:
The calendar updates by itself


Job notes are saved in one place


Techs get alerts with job info


Dispatching becomes clear and simple


This makes your team look more professional and helps avoid mistakes. Customers get faster responses, and your business feels more organized.
6. Finish Jobs and Send Invoices Faster
A job isn’t really done until the invoice is sent. But when notes are lost or things are written by hand, billing gets delayed.
With Field Promax:
Techs log time, parts, and updates in the app


The office sees it instantly


Invoices can be sent fast or synced with QuickBooks



This means fewer errors and faster payments. You don’t lose time tracking down missing info.
7. Let Business Owners Stay Informed
Owners are often out doing estimates, checking jobs, or helping techs. But they still need to know how the day is going.
Field Promax helps owners check:
Which jobs are scheduled


Where technicians are right now


What jobs are done or running late


If new jobs can be added or rescheduled


All of this can be seen from a phone or computer; no need to call the office. Owners make faster decisions and avoid surprises.
8. Grow Without Extra Complexity
As your plumbing business grows, your schedule gets more packed. You might hire more techs, cover new areas, or add new services. Many tools can’t handle that growth, but Field Promax can.
It works well for:
More job types


More technicians


More appointments and locations


You don’t need to change systems, and no extra training is needed for your team. Field Promax grows with your business, so you’re always ready for what comes next.