Firefly Consulting Group, a Boynton Beach-based Management Consulting Company specializing in end to end call-center management and operations. FCG brings over 26 years of sales and management experience in the contact -center industry in functions ranging from  strategy & marketing, quality management, training, project management and operations. Firefly Consulting Group consists of Firefly Media Partners, FMPtravel and The Glengarry Leads, all of which allow FCG to achieve swift yet positive results for its clients in ways no other consulting firm can. From the beginning phases of call-center conception to campaign development, lead procurement, lead generation, mass marketing and media saturation on a truly global level no other consulting company in its class can achieve so much while saving companies millions.